I don’t think your hearing aid sales are coming back I have found myself in the unusual position of dancing around a subject lately. Typically, my friends, associates and enemies will happily tell you, I have no issue broaching a topic or making a statement that does not concur with…
What We Need So that we may begin to see customers on a face to face basis we need to assess the risks using the best evidence available and design processes to reduce the risks as much as physically possible in our businesses. We must research the best sources available…
There are two things I am sure about; one is that Governments around the world will reduce the restrictions currently in place when it makes sense to do that. The second thing I am sure about is that just because they have relaxed those limits, does not mean that we…
Communication with your customers is vital at this time, but what communications should you make and why?
How are we to continue to offer the full package of services we do in the new normal. Because unfortunately, with all the will in the world and the might of modern medicine, this will be the new normal for quite a while.
We live in interesting times, and they don’t seem to be getting any less interesting soon. I think to say unprecedented situation, may, in fact, be under egging the situation at this stage. The world is at the centre of a Pandemic, a disease spiral that has perhaps not been…