Articles covering all elements of practice management in hearing healthcare
Growing Clamour Over Micro Suction At Hearing Aid Know we get a lot of correspondence, one email caught my attention a while ago. It was from a chap and it was about damage or injury caused by micro-suction ear wax removal. He said that micro-suction ear wax removal was dangerous…
Tough Environment, Changing Challenges Our business has been getting tougher for many years and it will soon face unique and unprecedented challenges. The rewards always go to those who know what is working and what is not in tough business environments. In a challenging business environment, an understanding of what…
Primus Business Analytics & Enterprise Audiology I have been working very closely with the Auditdata team over the last couple of months testing and assessing their systems. I believe that their latest offering can finally resolve the consultation process compliance issue across enterprise level organisations. I also think that it solves many…
Auditdata Introduced Interesting New Feature A recent article from Auditdata, the makers of Strato, on GDPR and permissions caught my eye recently. They have introduced a brand new feature within Strato that allows you to gain and store permissions for data use within the system. Generic and Customisable The feature…
In-depth Analytics Like Never Before I have been asked a few questions based on my last article. So I thought rather than answer questions individually, I would just write an article. Seems the easiest way. So, here it is, why do I think Audidata systems offer so much and what…
I got to spend a little time with a Danish company named Audidata recently, as you may know, I am fascinated with Patient management systems as a commercial strategy, not just a clinical need. Audidata are doing some really fascinating things in this sphere
GDPR Data Compliance and Practice Management Software With GDPR approaching, it is important that your practice management system is compliant. It is also important to realise that even if you are using a compliant software system, how you handle the data is as important. A compliant software system does not…
GDPR and The Effect on Data Security I recently published an article on LinkedIn detailing what GDPR is, and why it will have massive effects on the audiology profession across Europe. The real issue I see is that no one seems to be talking about something that will be enforced…
This post is a guest post by Steve Eagon, Steve as I am sure you know works with Unitron driving their in-clinic success strategy and he also writes on the Unitron Blog. Steve brings up a really valid point in relation to something that a lot of people find distasteful, hearing…
The happiness of your staff is key to your success In the organised chaos that is running a Practice, it is easy to miss or forget things. There is always so much going on, chart notes to be written, orders to chase, invoices to match, checks to write etc. As…